Company sales or client servicing standards and procedures (manual) development and implementationprint
Results to be achieved:
- Created unified, accepted by everyone sales (and/or client servicing) manual which includes all procedures and principals related to the topic.
Optional work content:
- Manuals form and detailed stage acceptance.
- Interviews with all parties involved.
- Developing company’s client servicing standard and procedures.
- Developing company’s sales standard and procedures.
- Testing procedures set and necessary corrections.
- If necessary implementation of developed standards.
- One to two months, depending on the level of details.